Last Updated: June 2026

Okgg Privacy Policy – Your information is completely safe with us

Okgg treats your personal information with the utmost care. On this page, we clearly explain what data we collect, why we collect it, where it is stored, and what rights you have.

🔒

Okgg's privacy commitment

Secured with 256-bit SSL encryption
No data sold to third parties
GDPR-Compliant Data Policy
Right to Erasure at Any Time
24/7 security monitoring active
1
Introduction and scope of this policy
How okgg approaches your privacy

Okgg (operated by: okgg.click) is a trusted online betting and casino platform for players in Bangladesh. We believe privacy is a fundamental right. That's why full transparency about how your data is used is a core principle at okgg — whether you're opening an account or simply browsing the site.

This privacy policy applies to the okgg.click website and all associated services. By using okgg, you are deemed to have consented to the collection and use of information as described in this policy.

In Plain Terms

Okgg is committed to keeping your data safe. Your information is never sold or used for any purpose beyond delivering our services.

This policy has been drafted in accordance with international data protection regulations and Bangladesh's Digital Security Act.

2
What Types of Data Are Collected
Details of Personal, Financial & Technical Information

Okgg only collects information that is strictly necessary to provide our services. We do not retain any data beyond what is needed.

Data type What We Collect When It Is Collected
Identification information Name, Date of Birth, Gender At registration
Contact Information Mobile number, email, address Registration & KYC
Financial Information Payment methods, transaction history On Deposits/Withdrawals
Identity Verification NID / Passport Details During KYC Verification
Technical Information IP address, device information, browser While using the site
Behavioural Data Betting history, favorite games During gameplay
  • okgg never stores your password directly — it is kept as an encrypted hash.
  • Full payment card numbers are never stored on okgg's servers.
  • okgg does not collect biometric data such as fingerprints or facial images.
3
How & Why Your Information Is Used
Purpose & Legal Basis for Data Processing

Okgg uses your information solely to improve our services and keep your account secure. Each purpose is clearly outlined below:

  • Account Management: To create, manage, and protect your account.
  • Payment Processing: To process deposits and withdrawals accurately.
  • KYC Verification: To verify your age and identity in compliance with international regulations.
  • Support Services: To resolve your complaints or queries.
  • Fraud prevention: To detect and prevent unusual account activity.
  • Personalised Offers: To send you relevant promotions tailored to your preferences (only with your consent).
  • Legal Obligations: To meet regulatory compliance requirements.

Okgg never shares your information with third parties for marketing or advertising purposes. If you'd prefer not to receive promotional emails or SMS from okgg, you can opt out at any time.

4
How your data is stored and kept secure
Technical and organizational security measures

Okgg uses industry-leading technology to protect your information. Our servers are monitored around the clock and undergo regular security audits.

  • SSL encryption: All data transmissions are secured with 256-bit TLS 1.3.
  • Firewall Protection: An advanced Web Application Firewall is active around the clock.
  • Data encryption: Stored sensitive data is encrypted with AES-256.
  • Access Controls: Only authorised staff can access specific data.
  • Regular backups: Your data is backed up to secure off-site locations.
  • Data Retention Policy: Data may be retained for up to 5 years after account closure for legal compliance purposes.
Security Incident

In the event of a data breach or security incident, okgg will notify affected members within the legally required timeframe and take all necessary action.

5
Sharing Information with Third Parties
When and with whom your information may be shared

Okgg never sells your personal data or shares it with third parties for advertising purposes. However, there are specific circumstances where sharing may be necessary:

  • Payment Processor: Payment gateways such as bKash and Nagad — solely for the purpose of completing transactions.
  • Identity Verification Services: With authorized verification providers to complete the KYC process.
  • Legal authorities: Upon a court order or a lawful request from law enforcement authorities.
  • Technology Service Providers: Cloud hosting and security providers — under strict confidentiality agreements.

Okgg has Data Processing Agreements (DPAs) in place with all third-party partners. They are legally required to comply with okgg's privacy standards.

6
Cookie Policy & Tracking Technologies
How & Why We Use Cookies

Okgg uses cookies to keep the website running properly and to improve your experience. Cookies are small data files stored in your browser.

Cookie TypePurposeDuration
Essential CookiesLogin sessions, securityUntil end of session
Functional CookiesRemembering Language & Preferences1 year
Analytics cookiesSite Usage Statistics2 years
Marketing CookiesShowing relevant offers30 days

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

7
Your data rights
In accordance with GDPR and international privacy laws

Whether you stay with okgg or not, you have specific rights over your personal information. Here is a plain-language summary:

👁️
Right to Access

You can request to know what personal data okgg holds about you.

✏️
Right to rectification

You can request corrections to any inaccurate or outdated information.

🗑️
Right to erasure

You may request deletion of your information unless there is a legal obligation to retain it.

🚫
Object to Processing

You can object to the use of your data for specific purposes.

📤
Portability

You can obtain a copy of your data in a readable, portable format.

⏸️
Right to Restriction

You can request that processing of your data be restricted while an investigation is ongoing.

To exercise these rights support@okgg.click— email us or reach out via live chat. okgg will respond within 30 days.

8
Children's Privacy Protection
No service is provided to anyone under 18

Okgg strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

If we are notified that we hold data belonging to anyone under the age of 18, we will promptly delete that data and close the associated account. Parents or guardians may contact us at support@okgg.click.

9
Privacy Policy Updates
How You'll Be Notified of Updates

Okgg may update this Privacy Policy from time to time — for example, to reflect service improvements, new technologies, or changes in applicable law.

  • For major changes, members will be notified by email or on-site notice at least 30 days in advance.
  • Minor updates will be applied directly to this page, with the date at the top reflecting the change.
  • Continued use of okgg after any changes will be considered acceptance of the updated policy.

The latest version of this Privacy Policy is always available at okgg.click/privacy-policy.

10
Contact & Complaints
Reach out to us for any privacy-related questions

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Privacy Team:

Contact Information

Email: support@okgg.click
Live chat: Bottom-right corner of the site (24/7)
Response Time: 24 hours by email, average 2 minutes via live chat
Privacy Request Response Time: 30 business days

If you feel okgg has not responded adequately, you have the right to lodge a complaint with the relevant data protection authority.

Our Security Measures

How okgg Protects Your Data

From technology to policy — your privacy is protected at every level.

End-to-End Encryption

Your information is fully encrypted from your device to our servers — no one can intercept it along the way.

Data Minimization

Okgg only collects what is strictly necessary. Nothing extra is requested or stored.

Strict Access Controls

Only employees who need your data to perform their duties can access it — and every access is logged.

Data Retention Limits

Data is not retained beyond the period it is needed. Once the specified time has passed, it is automatically deleted.

Regular Security Audits

Third-party experts regularly audit okgg's security and conduct vulnerability assessments.

Transparent communication

We proactively notify members of any security incidents or policy changes. Nothing is kept hidden.

General questions

Frequently Asked Questions

Answers to popular questions from members about okgg's services and support.

Find all of okgg's current and upcoming offers in one place at our On the Promotions page. There you'll find everything in one place: welcome bonuses, weekly cashback, free spins, and seasonal offers. Promotions don't follow a fixed schedule — special offers go live ahead of major cricket tournaments and during festive seasons. The weekly reload bonus drops every Friday and cashback is credited every Monday. To make sure you never miss a deal, active offer banners are displayed on the home page as soon as you log in. You can also enable okgg SMS notifications to get alerted the moment a new offer is available.

The primary way to reach okgg is via live chat — always available in the bottom-right corner of the site. Average response time is just 2 minutes, with full support in Bangla. To contact us by email, write to support@okgg.click — you will typically receive a reply within 24 hours. Most importantly, okgg's support team is active 24 hours a day, 7 days a week, so help is always available — even at 3 in the morning. Because members can explain their issues in Bangla, most find live chat to be their preferred way to get in touch.
🔐
Play with Peace of Mind

Your data is secure — join okgg today

Every transaction encrypted, every piece of data protected. Your privacy is 100% secure at okgg.

SSL secured No data sales 24/7 Support
বাংলা